Pursuant to the Bayanihan to Heal as One Act and with the Enhanced Community Quarantine due to the COVID-19 threat, Equicom Savings Bank (EqB) is extending payments for credit cards and loans by at least 30 days.
Credit Cards
- Late payment fees will be waived
- Any reversals will be posted on the next statement of account
- For cardholders who wish to settle their outstanding balances based on their due dates may do so. Payments can be made through EqB branches, our partner banks, and accredited payment centers
Auto Loan, Home Loan, Personal Loan*, and SME Business Loan*
- *Payment extension will be applied on accounts with cutoff dates falling between April 3 and May 4, 2020
- *Auto-debit payment instructions and post-dated checks (PDCs) from April 3 to May 4, 2020 will be held
- *Loan maturity will be extended and issuance of new PDCs may be required
- *Borrowers who wish to deposit their April 2020 PDCs may do so with prior call or email to the Equicom 24/7 Customer Service
- Any penalties will be waived
For assistance and payment options, please call the Equicom 24/7 Customer Service at (632) 8241-5952, (632) 8241-6711, or DTF 1-800-10-EQUICOM (3784266) or email us at customerservice@equicomsavings.com.ph.
Equicom Savings Bank is regulated by the Bangko Sentral ng Pilipinas (BSP) with contact number (632) 8708-7087 and email address consumeraffairs@bsp.gov.ph.
