There is a surge of COVID-19 phishing emails and SMS which include malicious messages purportedly sent on behalf by Equicom Savings Bank (EqB).
EqB will never ask you for your personal identification number (PIN), one-time password (OTP), online banking password, or request you to move money from your accounts. Do not click on links or attachments in suspicious emails and never respond to unsolicited messages and calls that ask for your personal or financial details.
Report phishing attempts immediately to your branch of account or through the Equicom 24/7 Customer Service at (632) 8241-5952, (632) 8241-6711, and DTF 1-800-10-EQUICOM (3784266).
Equicom Savings Bank is regulated by the Bangko Sentral ng Pilipinas (BSP) with contact number (632) 8708-7087 and email address consumeraffairs@bsp.gov.ph.
