At Equicom Savings Bank (EqB), the security of your identity and accounts is important to us. To complement the security features, systems and best practices implemented by EqB, we encourage you to look for the following signs in your messages to identify ”phishing” and “spoofing” scams.
- Requests for your personal information such as user name, password, account number, card number, PIN, birthday, CVV code or request to transfer money.
- Generic greeting, misspelling or bad grammar and suspicious salutation.
- Unsolicited message that contains links, attachments, and clickable images. Do not click any of these within the e-mail.
- Message that looks entirely different from the other messages that you have received from your bank.
- Message that intends to deceive the customer that his/her account has unauthorized transaction/s and needs immediate updates.
Report phishing and spoofing attempts immediately to your branch of account, Equicom 24/7 Customer Service at (632) 8241-5952, and/or report to BSP at consumeraffairs@bsp.gov.ph or call (632) 8708-7087.
Equicom Savings Bank is regulated by the Bangko Sentral ng Pilipinas (BSP) with contact number (632) 8708-7087 and email address consumeraffairs@bsp.gov.ph.
